Problem #2- The date that we set up, Brad was sure to take off work so he could sit at the house from the specified time the technician was to arrive....8:00am-12:00pm. Around 12:30pm, Brad calls Directv because the technician hasn't shown up. Directv informs him that the technician couldn't pull up directions to our house from Mapquest (new subdivision, remember?) and they didn't have our phone number. ??????? They sure had our phone number when they installed our Directv satellite dish, didn't they? Brad was highly ticked. Eventually, the guy from Directv told Brad that a new technician would be out on the 11th, two and a half weeks later. And at this point, we had already paid the $250.
Problem #3- The technician was scheduled to be at our house, again, from 8:00am -12:00pm. My mother-in-law was at my house at 7:30am and the technician didn't arrive until like 2:30pm. He then calls Brad to tell him that because the studs in our walls are 9 inch studs, he is unable to run the cable through the outlet, therefore the only way to install the cable would be to drill a hole in the ceiling and run the cable down the wall. EXCUSE ME!!!??!??!? I don't THINK so. Then he says that he could drill a hole in the closet ceiling and run the cable cord down the closet's wall and just run the cord along the baseboard to the computer. At this point, I was just wanting to tell them to shove it, but Brad really wants internet at the house, so we told them that that was fine.
Problem #4- The satellite dish is too heavy to be installed on the roof, next to our Directv satellite. Instead, they have to install it on a pole in the yard.....And yes, at this point I was HIGHLY ticked. The technician said that he could install the pole by our AC unit and that it would look ok. Fine, whatever.
Problem #5- We get home last night and try to get on the internet. It is seriously the speed of dial-up. DIAL-UP people. I paid $250 + $40 a month for dial-up speed? I don't think so!
Problem #6- This is what I saw when I went outside this morning:
Are you KIDDING ME!?!?!?!???! I mean, he could have gotten the huge ugly thing a little closer to the house instead of out in the middle of the yard!!
Look how big the stupid thing is!

This is my 5-foot self standing next to the monstrosity.
And this is what you can see from the road by my house. Can you see it?
Needless to say, they will be receiving a phone call today.
1 comments:
You are cracking me up! Let me know how that phone conversation goes.
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